Case Study 03 — Operations Hub Build | Virtually By Mo
Case Study  03
03
ClickUp

Operations Hub
Build

Business Coach

Client Type
Business Coach
Tool
ClickUp
Result
5+ hrs/week of mental load recovered
The Problem

No central system, no visibility

There was no central project management system. Projects and tasks were scattered, making it hard to track priorities, deadlines, and what the team was working on, especially with upcoming launches on the calendar.

The business was being run from Slack threads and the founder's memory. No clear view of what was happening, what was next, or who owned what.

What I Built

One command centre for the whole business

  • A ClickUp all-in-one business hub to centralise day-to-day operations across core areas of the business

  • A dedicated Launch and Funnel Space to manage upcoming launches end-to-end: planning, assets, deadlines, approvals, and execution tracking

  • Lists and views for planning, delivery, admin, and content/projects, built for quick visibility

  • Automations to reduce manual task management including status updates, assignments, reminders, and recurring tasks

  • A simple structure the client could maintain long-term without needing constant restructuring

ClickUp
Outcome

Clarity, visibility, and time back

One clear command centre for the business. The client gained full visibility across priorities and team workload, launch planning became structured and trackable, and day-to-day operations no longer relied on memory or Slack threads.

5+
Hours per week of mental load and coordination time recovered
1
Central hub replacing scattered tasks, threads, and memory
Walkthrough

See the build

A walkthrough of the ClickUp operations hub, including the launch space and team views.